OUR POLICIES

OUR POLICIES

• All drivers must be at least 18 years of age and have a fully valid driver's license (although it is not necessary to bring it along as copy would be enough).

• Passengers have to be at least 13 years of age, but height does matter. Safety is our top priority.

• Legal guardians must sign for all passengers under 17 years of age.

• Use of alcohol and drugs is strictly forbidden prior and during any tour. If consumption is noticed, users are going to be dismissed from our programs without refund.

• All drivers must read our user statements and sign a waiver of responsibility & acceptance. This states that they will obey all given terms and will ride at their own risk.

• All payment must be finalised prior any tour. Read further about our payment terms and conditions here.

• Drivers must bring a credit card along to the tour. They are required to sign a damage deposit form, agreeing to a deposit held in the event of any bike damage.

• We have a 72 hour individual cancellation policy. See below for more details!

• Reservations require a credit card deposit.

• Proper shoes are required to do this activity. This means no high heels, sandals, flip flops or open toed shoes.

OUR CANCELLATION POLICY

Independent Travellers (1 to 10 people)

• 72 hours (written notice) - Full Refund
• Less than 48 hours notice - No Refund
• No shows or cancellations on location - No Refund

Group Travellers (10 people or more)

• Cancel 18 days before tour (written notice) - Full Refund
• Cancel less than 18 days - No Refund
• No shows and cancellations on location - No Refund

TRANSFER, GROUP DISCOUNTS AND
MULTIMEDIA PACKAGES

• Pick up and return transfer 10 EUR per person (Split area). Other locations price upon request.
• Groups 10 people or more have a 10% discount (if booked through our website).
• Families over 5 people have a 5% discount (if booked through our website).
• Multimedia package price upon request, for each one specially arranged a special price.

GIFT VOUCHERS

The lucky recipient can use the voucher to pay for all or part of any activity or product available at Asteria Adventures. There's no rush to spend the gift voucher, as they're valid for 1 year from the date of purchase. All you need to do is select from one of the amounts available below and complete your details. If you can't find a Voucher for the amount that suits you just give us a call on +385916000059 and we'll sort one out for any amount you like.

If you have any questions regarding our policies above, please don't hesitate to contact us at
info@asteria-adventures.com

Everyone is required to sign a release form before departure stating that the driver or passenger is responsible for damages or personal injury he or she may cause during the tour and cannot hold Asteria Adventures responsible.

We will provide you with the tools to have an amazing and safe experience with. It is up to you to act in a responsible and respectful way and follow all safety rules and tour leader instructions.